Conrad Park is committed to protecting our customer’s privacy. In this statement we explain how we collect and use the personal information you provide us. At Conrad Park we are dedicated to ensuring your personal data is protected and is kept private at all times. We use it solely for the purposes set out in this statement and in accordance with all legislation concerning the protection of personal information.

Collecting Your Data

We collect your personal data by the information you give us in our contact forms or during a site visit or by information from third parties who provide us with your details in order for us to provide you with a quotation. This information can include name and job title, contact information including email address, mobile and/or landline number, address including postcode, specifics regarding the work site and pictures of working areas.

Using Your Data

We acquire and use the information to provide you with a tailored service specific to your needs and requirements. The information is also used for internal record keeping. This database is kept secure and is updated regularly. It enables us to view when and what work was completed on your behalf. If reviews are left on our website we collect these to analyse and improve our services.

At times and only if permitted we may have to share your personal information with a flooring supplier in order to deliver flooring, flooring materials and/or maintenance products to you. We will never share our data base including your personal details with third parties for the purposes of their own marketing.

Keeping Your Information Safe

We are committed to keeping all information safe and secure. To protect your information we use suitable technologies (e.g. latest anti-virus software, password protected computers, backed up on password protected external hard drives) and physical safeguards (e.g. locked safe). Strict security standards are in place to ensure that only employees and approved representatives working on our behalf who need the information to perform a specific job, are allowed access to personal data.

We keep your personal information only for as long as it is required. If during our periodic courtesy calls or emails you request we do not contact you any more, we will dispose of it in a safe and secure manner.

Website and Use Of Cookies

We use traffic logging to help us analyse data about web page traffic and behaviour. This helps us improve our website to tailor it to potential and existing customer’s needs. This information is only used for analytical purposes.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually change browser settings to decline cookies. This may result in certain aspects of the website no showing properly.

Links To Other Websites

In some cases we link to third party websites. These potentially include manufacturers, suppliers or social media sites recommended by and relevant to Conrad Park. If you click on the link it will potentially take you away from to a separate site. In this case you are subject to their privacy policy and we cannot be held responsible for the protection and privacy of any information provided whilst visiting such sites as these sites are not governed by Conrad Park’s privacy policy.

Contact Us

If you have any queries about this privacy statement or wish to view what details we hold please contact us under 01376 801208 or 07591 159209 or You will receive a copy of this information within one month of your request.